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  • If your query is order related please provide your ORDER Number in every instance.
  • Emails are filtered to give priority to orders.
  • Check your junk mail for replies. Use chat if all else fails.
  • Please note that shipping time is selected by you at the time of purchase. 21 working days does not include holidays, weekends.
  • Due to the COVID Global pandemic it may be longer than that.
  • Sorry, we do not do STATUS UPDATES, unless there is a problem. We also require peace to do this job.
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Store Information

Store 1: Ocacia is a division of Halaqah Media LTD 

Store 2: All communication is electronic

Store 3: 100% BEE. shipping to USA, Europe, and most of the world from South Africa

Open Time: 24/7